Last updated: September 5, 2026
DispatchAI Customer Care Notifications, operated by Tegmine star LLC, whose company website is tegminestar.com. DispatchAI is a service used by home-service contractors (plumbing, HVAC, electrical, and similar trades) to answer their incoming customer calls with an AI receptionist and follow up by text with the customer who called.
Consent is obtained verbally, during an inbound phone call that the customer themselves places to the contractor's business phone number. There is no web form, checkbox, keyword, or purchased list — a person only ever receives a text because they called the business first and were told, out loud and during that same call, that a text was being sent to them.
The AI receptionist states the disclosure live on the call before any message is sent. The wording varies naturally by conversation, but always conveys the same thing. Representative examples:
The caller hears this before any message is sent and can decline or end the call. No message is ever sent to a number that did not call the business.
Only transactional messages tied to the specific service request the customer called about. There is no marketing, promotional, or bulk messaging program. The complete set of automated messages:
Thanks for calling Ada's Plumbing! Confirming what we've got down: a leaking kitchen faucet. Tap this link to send a photo and get a ballpark estimate: [link]
Ada's Plumbing: you're booked for tomorrow at 2pm. Reply if you need to reschedule.
Thanks for choosing Ada's Plumbing! If you have a minute, we'd really appreciate a review: [link]
DispatchAI also sends service alerts to the business owners who use it, from a separate DispatchAI number. This is the only thing that program does: it tells the owner about their own account activity.
How consent is obtained. When a business owner creates a DispatchAI account, the sign-up form (https://fielddispatchai.com/onboarding) asks for their mobile number and shows an unchecked box, required to continue, that reads exactly:
“I agree to receive text message alerts from DispatchAI at this number about my account and my customers' calls: emergency calls, callback requests, estimates ready for my approval, and a weekly summary. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Alerts are how DispatchAI tells you about emergency calls, so this is needed to create an account.”
A public, read-only copy of that exact field and checkbox is at /sms/owner-opt-in. The time the box was ticked is stored with the account. Nobody is enrolled any other way: no purchased lists, no imports, no verbal or implied consent.
Messages sent (examples, filled in with realistic values):
DispatchAI - EMERGENCY call: Burst pipe flooding the kitchen. Address: 123 Main St, Springfield, IL 62701. Open the dashboard for details. Reply STOP to opt out, HELP for help.
DispatchAI - Ada's Plumbing: +15551234567 needs a personal callback. Reason: Complaint about work done last week. https://fielddispatchai.com/calls/abc123 Reply STOP to opt out, HELP for help.
DispatchAI - Ada's Plumbing: estimate ready. Job: Leaking kitchen faucet. Amount: $185. Reply YES to send it to the customer, or review it first: https://fielddispatchai.com/calls/abc123 Reply STOP to opt out, HELP for help.
DispatchAI - Ada's Plumbing: +15551234567 replied: "Can you come Thursday instead?" https://fielddispatchai.com/calls/abc123 Reply STOP to opt out, HELP for help.
DispatchAI - Ada's Plumbing weekly digest: Calls: 12. Emergencies: 1. Open estimates: $560. Confirmed bookings: 4. Reply STOP to opt out, HELP for help.
Frequency: varies with the owner's call volume; typically a few per week, plus one weekly digest. Opt out: reply STOP at any time; reply HELP for help or contact [email protected]. Message and data rates may apply. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.
Message frequency varies and depends on how many active service requests a customer has open. A typical customer receives between one and four messages for a single job. Messages are not recurring or scheduled — each one is triggered by a specific event in that customer's own service request.
Reply STOP to any message to opt out at any time. You will receive one confirmation that you have been unsubscribed, and no further messages after that. Reply START to resubscribe. Reply HELP for help, or contact us at the address below.
Additional recognized opt-out keywords: CANCEL, QUIT, STOP, OPTOUT, UNSUBSCRIBE, STOPALL, REVOKE, END. Help keywords: HELP, INFO.
Message and data rates may apply. DispatchAI does not charge customers for these messages; any charges come from the recipient's own mobile carrier plan.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. Full details are in our Privacy Policy and Terms of Service.
Tegmine star LLC — [email protected] or (832) 499-0816.
